Missed-call calculator

What could better call coverage be worth?

Use your own numbers to estimate the additional revenue better call handling could make possible. See the result without sharing your contact details.

Captured value

Your monthly scenario

Start with the inquiries you do not recover.

Count unique new-customer inquiries you currently miss and do not reach later. Exclude spam, repeat attempts, and existing-customer admin.

Your numbers

Enter your own assumptions. No contact details are needed to see the result. The example uses 40 inquiries, 50% reached, a 25% close rate and a $500 first job. These are made-up inputs to show how it works.

  1. Unique potential customers, not every missed ring. Exclude spam, repeat attempts, and inquiries your team reaches later.

  2. How many could become qualified conversations with better coverage.

  3. The share you expect to become paying customers. Use your own records where possible.

  4. First-sale or first-job revenue, not lifetime value.

The calculation

  1. ···unrecovered inquiries
  2. ···reached and qualified
  3. ···qualified conversations
  4. ···close rate
  5. ···potential customers
  6. ···first sale or job

Potential additional revenue per month

Enter your numbers

This scenario uses your inputs. It is not a revenue guarantee or profit calculation. It excludes service costs and the cost of delivering additional work.

Illustrative evening

The same six calls, the next morning.

New-customer calls after 5 pm. On the left, the phone most owners pick up the next day. On the right, the same calls with a connected workflow answering them.

Without a connected workflow
Recents
  1. (713) •••-0142Houston, TX5:48 PM
  2. (832) •••-0187 (2)Houston, TX6:15 PM
  3. (281) •••-0119Voicemail7:42 PM
  4. Spam Risk(346) •••-01038:30 PM
  5. (713) •••-0166Voicemail9:05 PM
  6. (832) •••-0150Katy, TX9:47 PM

6 missed, 2 voicemails to return

With a connected workflow
Last night
  1. (713) •••-0142Booked, Wed 9:00 AM5:48 PM
  2. (832) •••-0187Quote requested, details sent to you6:15 PM
  3. (281) •••-0119Booked, Thu 1:30 PM7:42 PM
  4. Spam RiskScreened, not a customer8:30 PM
  5. (713) •••-0166Callback set, 8:30 AM9:05 PM
  6. (832) •••-0150Question answered, details saved9:47 PM

6 answered, 2 booked, 1 callback for you

Illustrative scenario with fictional numbers, not customer results. What a workflow can book depends on your calendar, your rules and the caller.